Website Internationalization Primer : The top 10 mistakes

★Business Explanation

Client Intake is the bridge between closing a deal and starting work. It's the structured process of collecting everything the team needs: signed contracts, billing setup, stakeholder contacts, brand assets, existing analytics access, CMS credentials, and any existing research or documentation. Without a clean intake, the first 2 weeks of every project are spent chasing access and re-asking questions that were already discussed in sales.

⚠Why It's Important

A sloppy intake creates a sloppy start. Missing credentials delay research. Unknown stakeholders surface late and derail decisions. Incomplete asset collection means designers work with wrong logos. The intake checklist is the difference between a project that starts strong and one that burns its first sprint on admin.

✓What Good Looks Like

Every credential collected before day 1. Every stakeholder identified with their role and availability. A kickoff meeting scheduled with a clear agenda. The team can start research immediately without waiting for access.